Published on 9/14/2026

The Concierge isn't for every search. Knowing when to use it, and when the Marketplace tools are sufficient, saves you time and gets you better results.

Use the Marketplace first if your search is relatively standard. If you're looking for a property in a market you know, in a price range you've already researched, in a property type that's widely listed, the Marketplace filters will get you to a relevant shortlist. Add the direct messaging tool for seller contact. That's often all you need.
Read: How the House48 Concierge Can Help When You Don't Know Where to Start
Bring in the Concierge when the complexity exceeds what a filter can handle. The most common situations are: you're searching in a market you're unfamiliar with and don't know the buying rules for foreign purchasers. Your criteria are too specific and intersecting to surface reliably from a standard search. You need local coordination for a transaction you can't manage remotely. You're navigating a Golden Visa application alongside the property purchase and need both processes managed in parallel. You need legal representation in a country where you don't have an existing contact.
The signal that you need the Concierge is usually this: you've been running searches for a while and the results keep almost fitting but never quite hitting all your requirements simultaneously.
When you use the Concierge, come with a brief rather than a search query. A brief describes the full picture: the property type and location, the price range and timeline, the purpose of the purchase, any legal or visa requirements, and what complexity you're facing that the Marketplace alone can't address. The more specific the brief, the more useful the output.
The Concierge doesn't replace the Marketplace. It handles the layer above what the Marketplace can reach on its own.
Read: I Had a Very Specific Property Request. Here Is How It Got Answered
If you're not sure whether your situation warrants the Concierge, the simplest test is this: has your Marketplace search been running for a while without producing a shortlist you'd genuinely pursue? If yes, it's time to bring in a different tool.
Talk to the Concierge at thehouse48.com
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